At KIRAYANI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Who We Are
KIRAYANI is an e-commerce business. For the purposes of data protection laws, we are the data controller of your personal data.
If you have any questions, you can contact us at:
kirayanihelp@gmail.com
2. Information We Collect
a) Information You Provide
When you make a purchase, create an account, or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and interaction data
This data is collected through cookies and similar technologies.
3. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Manage your account
- Communicate with you regarding orders or inquiries
- Provide customer support
- Improve our website and services
- Detect and prevent fraud
- Send marketing emails (only if you have opted in)
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contractual necessity (to fulfill your order)
- Legal obligations (e.g., tax and accounting requirements)
- Legitimate interests (improving our services and preventing fraud)
- Consent (for marketing communications and certain cookies)
5. Sharing Your Information
We share your data only when necessary with trusted third parties, including:
- Payment providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Analytics providers such as Google Analytics
- Email marketing platforms
These parties process your data only on our behalf and in accordance with applicable laws.
6. International Data Transfers
As we operate globally and use third-party services, your information may be transferred outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place in accordance with GDPR.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure the website functions properly
- Analyze website traffic
- Improve user experience
- Support marketing efforts
You can manage or disable cookies through your browser settings.
8. Your Rights (GDPR)
If you are located in the EEA, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at kirayanihelp@gmail.com
9. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and accounting obligations
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
